Most Asked Questions
Answer: To clean Oxidized Earrings, take Vinegar and Water in equal proportions and mix them up in a container. Thereafter, clean the tarnished area of the Artificial Jewellery with the help of the toothbrush.
Answer: Take one cup of warm water in a bowl and simply add one tablespoon of Baking Soda and salt. As soon as you add these components, a chemical reaction will take place with the bubble and foil. Use this mixture to clean your Oxidized Jewellery. Be sure to apply the mixture to all rusty areas. Get the jewelry rinsed with cool water and dry the same with a microfiber towel or any soft piece of cloth.
Answer: You can flaunt your Oxidized Jewellery collection by coupling them with any ensemble. Either style it with the fusion wears and give yourself a chic look or pair it up with Kurta or Saree to add a dash of elegance and grace to the attire. This gives a gorgeous look when layered with each other.
Answer: Also known as Cubic Zirconia, these are the synthesized replicas of natural diamonds. These are imposters and owing to their synthetic origin, a certain level of clarity can be easily achieved. American Diamond Jewellery is an ideal choice for those who are looking for an affordable and ordinary replacement for diamonds.
Answer: No, not at all. These are the crystalline form of Zirconium Oxide; however, it is challenging to spot any difference between the real diamond and American diamond. This is 50% heavier than the natural diamonds, owing to its structure, and is available at a budget-friendly price.
Answer: From Wedding Jewellery sets to statement bridal necklaces, shop everything at Priyaasi without emptying your bank balance. They offer a massive range of contemporary and appealing jewellery designs to glam up your overall appearance.
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Answer: Yes. This ensures a secure shopping from your end.
There are no charges for registration on Priyaasi.com
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Depending upon the location, it takes 3-5 Days for the delivery of a product.
Shipping and delivery
"We strive to deliver products purchased from us in excellent condition and in the fastest time possible.
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount , if paid online."
Answer: Please tap on “My Orders” section under main menu of Website to check your order status.
Answer: You can find out if Priyaasi delivers to your PIN Code using the courier serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time.
Answer: No. At this point, Priyaasi delivers products only within India.
Answer: Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
Answer: Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers: Please do not use the item for which claim is being raised.
Answer: In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.
In case of Cash on Delivery Order, the Courier Company usually calls the customer to checks their availability. Should the customer not be present when our courier attempts to deliver your parcel, three more attempts are made automatically. Further to this, the parcel is re-dispatched only after taking appropriate instructions from the customer.
Answer: You can now cancel an order when it is in packed/shipped status.
Answer: Yes, You can modify the shipping address of your order before we have processed (packed) it,
Answer: If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, you will receive refund into the source account within 7-10 days from the time of order cancellation.
Answer: We have 7 days Return Policy, which is applicable under these circumstances:
If broken/unsealed, do not accept the order at the time of delivery itself.
In the case of merchandise, returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
Currently, we pick up products only from selected PIN Codes. If your area pincode is serviceable, you will be able to select the pickup option when you create a Return Request on App/Website/M-site.
If your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. Please ensure to place a sheet of paper with the details of Order ID and Return ID for each item included in the package. For all self-shipped returns, you will be duly reimbursed the shipping costs. Therefore, please ensure that scan copy of courier bill/receipt is shared via email.
"Please ship the product on below address: Prita Designs Private Limited
Priyaasi Corporate Office, Road no.5, Moti Vihar, Silokhera, South City I, Gurugram,122002 "
Answer: We make three attempts to pick up the item, if the item is not picked up in the third attempt, Pickup request will be marked as failed. You can initiate a new return request, if item meets the return criteria and is within the specified return/exchange period (check product details page for the same). For more details, please call our customer care.
Answer: If you notice that your parcel is damaged or tampered, you should refuse to accept it and return it to the courier personnel with all of the original packaging material. You need to get in touch with the customer support and intimate the action immediately.
Answer: If a wrong shipment has been delivered to you, please contact our customer care within 24 hours of receiving the delivery. Please refer to our “Returns Policy” section for more details.
Answer: "We support the following payment options at Priyaasi:
Cash On Delivery (available in selected pin codes)
Answer: Priyaasi's Cash on Delivery option allows you to pay order value at the time of delivery for all orders.
Answer: We do have COD limit till 5000.
Answer: Currently, we do not provide EMI
Answer: We do not collect or store your credit card information. If you suspect any such thing, then please report this immediately to bank.
Answer: You can apply a coupon on cart page before order placement.
Answer: Priyaasi operates from 10:00am to 7:00pm. You can get in touch with the Customer support team at 080-6901-6511 or by e-mailing at email@example.com.
Answer: If a product goes out of stock while adding it to your shopping cart, you will be informed immediately and the merchandise will not get added to the shopping cart.